RETURNS

We like to keep things as simple as possible, so you can return any of your products within 30 days of receipt. The costs of the return are not covered by us.

RETURN REQUIREMENT

Bars

Any unopened packages in original condition can be returned to us.

Merch

Any unused items can be returned to us. Damaged, torn or dirty products cannot be returned.

RETURN PROCESS

1. Please send us an email to retouren@neoh.com (please make sure to use your order mail address) including the following information:

- Order number
- Order Date
- Name
- Address
- Returning Product.

2. Please send the product back to the following address:
NEOH Office Waldviertel, Kreuzfeldsiedlung 262, 3871 Altnagelberg, Austria.

It can take up to 14 days for the return to be checked. 

🚚 Free delivery from 25 € to Austria/Germany

📦 30 days right of return

🔑 Secure payment and data protection

Delivery free
Total

Shipping costs calculated at checkout

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